PRIVACY POLICY
Privacy Policy
Effective Date: September 10, 2024
Thank you for choosing LISA HOME MORTGAGE. Your privacy is important to us, and we are committed to protecting the information you share with us. This privacy policy outlines the types of information we collect from you, how we use it, and the measures we take to protect it.
Information Collection
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms, including your name, address, social security number, income, assets, and other financial details.
- Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, and parties to transactions.
- Information we receive from consumer reporting agencies, including your creditworthiness and credit history.
Use of Information
We use your information for the following purposes:
- To process your mortgage application and provide you with the products and services you have requested.
- To communicate with you about products, services, and promotions that may be of interest to you.
- To improve our services and enhance your customer experience.
- To comply with legal requirements and protect the rights and safety of our clients and our company.
Information Sharing
- We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our business, such as credit bureaus, loan processors, or companies that perform marketing services on our behalf. These partners are obligated to maintain the confidentiality of your information.
We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements:
- Information from applications or other forms, such as your name, address, social security number, assets, and income.
- Information about your transactions with us, our affiliates, or others, including your account balance, payment history, and parties to transactions.
- Information from consumer reporting agencies, including your creditworthiness and credit history.
We may also share all the information we collect, as described above, with our affiliates to better serve your financial needs. If you do not wish for us to share this information with our affiliates, you may contact us to opt-out.
Data Security
We implement a variety of security measures to protect your personal information. This includes maintaining physical, electronic, and procedural safeguards that comply with federal regulations to protect against unauthorized access, disclosure, or misuse of your data. Access to nonpublic personal information is restricted to employees who need to know that information to provide products or services to you.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and allow us to improve our services. You can control your cookie preferences through your browser settings.
Access and Correction
You have the right to access and correct your personal information. If you wish to review, update, or correct your information, please contact us, and we will make the necessary changes promptly.
Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the effective date accordingly.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us. We are committed to protecting your privacy and ensuring that your information is handled with care.
Thank you for trusting LISA HOME MORTGAGE with your mortgage needs. Because at LISA HOME MORTGAGE, Luxury Begins at Home.